Shipping & exchange

Order Processing Time

 • Orders are processed within 10 working days (excluding Fridays, Saturdays, and public holidays).

 • Pre-order items have different production times depending on the product. The estimated time will be mentioned for each item.

Shipping Time

 • Kuwait Delivery: 1–3 working days after the order is prepared.

 • International Shipping: Delivery time varies by country and may take 5–15 working days depending on destination and customs procedures.

Shipping Fees

 • Shipping fees are calculated at checkout based on the delivery location.

 • Customs duties, taxes, or additional charges (if any) are the customer’s responsibility.